Policy
Refunds & Returns
Changed your mind? We've got you.
On this page
7-Day Change of Mind
Not what you expected? Return the unused device in its sealed, original packaging within 7 days of delivery for a full refund of the device price.
Defective devices
If your device arrives defective or fails under warranty, you choose: replacement or full refund — including return shipping on us.
How returns work
1
Message us
WhatsApp +92 371 5862425 with your order number and reason.
2
Ship it back
We'll confirm the return address. Pack the device securely with all accessories.
3
Get refunded
Once we receive and inspect it (1–2 working days), your refund is sent via bank transfer or Easypaisa/JazzCash.
A note on COD orders
Since you pay cash on delivery, most "returns" are simply refused at the door — no charge, no hassle. The policy above covers devices you've already accepted.
Last updated: October 2026